Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we do with the information we gather

RockTape is dedicated to keeping your details private.  Any information, we collect in relation to you, is kept strictly secured.  We do not pass on/sell/swap any of your personal details with anyone.  We use this information to identify your orders, provide you with our periodic e-blast (if applicable) and to personalise your shopping experience with us; that’s all.  

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser.  The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site.  From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes.  An example of this would be when proceeding to a checkout to finalise an order you may wish to make.  After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

How we use cookies

RockTape uses cookies to:

  • allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart.
  • give you a more personalised shopping experience by displaying products that interest you.
  • identify which pages are being used.  This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.  

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  

Security

We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.